Published in Ocular Surface

The First Line of Dry Eye Care—No Prescription Required

This is editorially independent content supported by advertising from Bausch + Lomb
8 min read

Join Drs. Lappin, Quint, Rights, and Zagelbaum to review how to implement first-line therapies for dry eye with OTC drops, nutraceuticals, and lid hygiene.

Cory J. Lappin, OD, MS, FAAO, founder of the Dry Eye Center of Ohio, leads a roundtable with Jessilin Quint, OD, MS, MBA, FAAO, Andrew Zagelbaum, OD, and Mandy Rights, OD, on how they build an over-the-counter (OTC) foundation for dry eye disease (DED) before adding prescription therapy.
Dr. Quint practices at Smart Eye Care, a multi-location Maine practice with a dedicated dry eye center; Dr. Zagelbaum practices at the Dry Eye Center of Arizona, a dry eye–only practice in Phoenix; and Dr. Rights owns BRIGHT Eyes, a dry eye center and eye spa in Boone, North Carolina, with an integrative ocular nutrition focus.

How dry eye specialists build the OTC foundation

All four panelists start with the same three components—a nutraceutical, a specific preservative-free artificial tear, and lid hygiene—whether a patient is new to treatment or years into it. Prescription and procedural therapies are layered on top of that base, not substituted for it.
Dr. Zagelbaum quote

The nutraceutical: inside the LCD trial

Drs. Rights and Quint both use Blink NutriTears (Bausch + Lomb), a single daily softgel capsule, partly because it avoids the dose- and quality-specific counseling that omega-3 recommendations require. Its lutein, zeaxanthin, curcumin, and vitamin D3 (LCD) blend was evaluated by Gioia et al in a prospective, randomized, double-blind, placebo-controlled trial at four Florida centers.1
Adults aged 18 to 65 with diagnosed DED and Ocular Surface Disease Index (OSDI) scores of 12 to 40 took one capsule (lutein 20mg, zeaxanthin isomers 4mg, curcuminoids 200mg, vitamin D3 600 IU) or a soybean oil placebo each morning for 56 days; 155 participants were randomized and 116 completed the study.1
Compared with placebo, the LCD group showed:1
  • Significantly better Schirmer scores and OSDI scores at day 56 (co-primary endpoints; P<.001 for both)
  • Separation from placebo on total OSDI and Standard Patient Evaluation of Eye Dryness (SPEED) scores by day 14, sustained through day 56
  • Significant improvement in tear breakup time (TBUT), tear osmolarity, and corneal and conjunctival staining by day 56 (P<.001)
  • A 67.39% (right eye) and 61.36% (left eye) reduction in matrix metalloproteinase-9 positivity from baseline, vs. increases of 6.67% and 8.70% with placebo
  • No difference in artificial tear use
Dr. Lappin will sometimes pair the supplement with omega-3s, viewing the LCD formula as a complementary anti-inflammatory and antioxidant; that combination has not been studied in a controlled trial.

Download the cheat sheet here!

Dry Eye Toolkit: OTC Tears and Nutraceuticals

Use this cheat sheet to quickly compare active ingredients in OTC artificial tears for dry eye and key nutraceuticals that can aid in managing ocular surface disease.

Choosing the artificial tear

When it comes to choosing an artificial tear, Dr. Quint decides between lipid-based and aqueous formulations based on meibomian gland dysfunction, gland truncation, screen use, and contact lens wear. She prioritizes OTC drops with clinical data behind their claims.
Blink Triple Care pairs hyaluronate with a lipid nanoemulsion.2 In a multicenter, double-masked randomized trial (158 randomized; 130 per protocol), the original preserved formulation was noninferior to a commercially available non-lipid tear on overall ocular comfort at day 30, with no difference in blurred vision.3 A preservative-free multidose version of the same formula launched in the US in June 2026.2
As for the financial aspect, Dr. Rights reframes price for patients as cost per use rather than cost per bottle: a drop that provides 8 or more hours of relief is a better value than a cheaper drop used every 2 hours.
The panel also dispenses recommended products in-office. Dr. Quint calls the retail shelf "the eye drop aisle of doom," where patients default to the cheapest or best-packaged option.

Product vetting carries safety weight: a 2022 to 2023 multistate outbreak of extensively drug-resistant Pseudomonas aeruginosa traced to contaminated artificial tears involved 81 patients in 18 states, and 4 of the 18 patients with eye infections underwent enucleation.4

Lid hygiene and heat

DEWS III lists lid wipes, anti-Demodex therapies, and blepharoexfoliation among lid hygiene options.5 For warm compresses, adherence declines as application frequency and duration increase; a review of studies published from 2004 to 2023 recommends a moist-heat eye mask, microwavable or self-heating, for at least 10 minutes per eye.6

Adherence determines whether treatment failed

Dr. Rights quote
Dr. Rights opens with meibography or lid margin imaging, which she finds convinces patients their symptoms have a treatable cause. Patients leave with every recommended product and a handout that lays out morning, midday, and evening routines. Her team calls at 2 weeks—the point at which most patients decide whether a regimen is working—and she reassesses measurements at 6 to 8 weeks.
Dr. Quint also checks in at 2 weeks for OTC regimens and extends the interval for prescription agents with a slower onset, treating interim visits as coaching sessions. Dr. Zagelbaum schedules the first follow-up at 2 months, repeats baseline testing, and judges progress by whether objective measures are moving in the right direction; patients are told they can call sooner. That interval accommodates the evidence that signs lag symptoms by months with regular tear use.7
Dr. Quint quote

When to escalate beyond the foundation

Dr. Quint usually pairs OTC care with an additional therapy for symptomatic patients and reserves OTC-only plans for milder or minimally symptomatic disease. Specific findings change her plan: systemic inflammation, contact lens wear, rosacea (intense pulsed light), and end-of-day symptoms in screen users (perfluorohexyloctane). Dr. Zagelbaum ties additions to exam findings—low meibum quality, low tear meniscus, rapid breakup, or lash debris—rather than trial and error.
Within the Bausch + Lomb prescription portfolio, perfluorohexyloctane (MIEBO) targets evaporation; a meta-analysis of five randomized trials found significant improvement in total corneal fluorescein staining at 8 weeks (standardized mean difference, −0.53).8 Lifitegrast (XIIDRA) belongs to the T-cell immunomodulator class that DEWS III includes for inflammatory drivers.5 Neither replaces the OTC base.
The panelists describe their thresholds shifting with experience. Dr. Quint now uses adjunct therapy in most patients because she has seen patients lose years on mild regimens alone. Dr. Zagelbaum, a 2023 graduate, learned to rein in reflexive prescribing early in his career. Dr. Rights credits DEWS III with changing her escalation sequence. Dr. Lappin stacks therapies but will reset patients who arrive with a bag of partially effective products and rebuild from the basics.
Dr. Lappin quote

Key takeaways

  • TFOS DEWS III replaced the DEWS II severity-based ladder with management matched to each patient's etiological drivers, organizing therapy into 10 categories that include tear supplementation, lid hygiene, and nutritional therapy.5
  • Regular artificial tear use—about 4 times daily—improves DED symptoms within 1 month, while signs generally take several months to improve; patients with no benefit after a month should be moved to alternative management.7
  • Across randomized trials, combination formulations outperform single-ingredient tears, polyethylene glycol–based tears outperform carboxymethylcellulose- and hydroxypropyl methylcellulose–based tears, and patients with evaporative DED benefit from liposomal formulations.7
  • Benzalkonium chloride, used in approximately 70% of ophthalmic formulations, damages corneal and conjunctival epithelium, with effects documented after as little as 7 days of exposure.9
  • DEWS III concludes that the overall evidence favors oral omega-3 supplementation in DED, although the optimal source, dose, and omega-3:omega-6 ratio remain undefined.5
  • In a 2026 cross-sectional study of patients undergoing DED treatment, roughly one-third said they might not adhere because of cost (33.4%), treatment duration (32.7%), or regimen complexity (34.1%).10
  • A once-daily lutein, zeaxanthin, curcumin, and vitamin D3 supplement met both primary endpoints in an 8-week, placebo-controlled US trial (detailed above).1

In closing

The panel's shared position is that no patient is too mild or too advanced for an OTC foundation of a nutraceutical, a preservative-free tear, and lid hygiene. Product selection should follow the evidence and the patient's drivers, and sourcing matters as much as formulation. Before labeling a regimen a failure, confirm adherence, then escalate to prescription or procedural therapy for the drivers the foundation cannot reach.

This article was written by Mariel Mohns, MS, based on the recorded conversation between Drs. Lappin, Quint, Rights, and Zagelbaum.

Don't forget to download the cheat sheet covering OTC drops and nutraceuticals for dry eye!

  1. Gioia N, Gerson J, Ryan R, et al. A novel multi-ingredient supplement significantly improves ocular symptom severity and tear production in patients with dry eye disease: results from a randomized, placebo-controlled clinical trial. Front Ophthalmol (Lausanne). 2024;4:1362113. doi:10.3389/fopht.2024.1362113
  2. Radkar P, Lakshmanan PS, Mary JJ, et al. A novel multi-ingredient supplement reduces inflammation of the eye and improves production and quality of tears in humans. Ophthalmol Ther. 2021;10(3):581-599. doi:10.1007/s40123-021-00357-y
  3. Bausch + Lomb Corporation. Bausch + Lomb launches Blink Triple Care Preservative Free lubricant eye drops in the United States. Business Wire. June 1, 2026. https://www.businesswire.com/news/home/20260601525768/en/.
  4. Donnenfeld E, Coats J, Barbour K, et al. Efficacy and safety of a lipid-containing artificial tear compared with a non-lipid containing tear: a randomized clinical trial. BMC Ophthalmol. 2024;24(1):442. doi:10.1186/s12886-024-03688-z
  5. Grossman MK, Rankin DA, Maloney M, et al. Extensively drug-resistant Pseudomonas aeruginosa outbreak associated with artificial tears. Clin Infect Dis. 2024;79(1):6-14. doi:10.1093/cid/ciae052
  6. Jones L, Craig JP, Markoulli M, et al. TFOS DEWS III: management and therapy. Am J Ophthalmol. 2025;279:289-386. doi:10.1016/j.ajo.2025.05.039
  7. Lee G. Evidence-based strategies for warm compress therapy in meibomian gland dysfunction. Ophthalmol Ther. 2024;13(9):2481-2493. doi:10.1007/s40123-024-00988-x
  8. Semp DA, Beeson D, Sheppard AL, et al. Artificial tears: a systematic review. Clin Optom (Auckl). 2023;15:9-27. doi:10.2147/OPTO.S350185
  9. Taloni A, Coco G, Pellegrini M, et al. Efficacy of perfluorohexyloctane for the treatment of patients with dry eye disease: a meta-analysis. Ophthalmic Res. 2025;68(1):41-51. doi:10.1159/000542149
  10. Goldstein MH, Silva FQ, Blender N, et al. Ocular benzalkonium chloride exposure: problems and solutions. Eye (Lond). 2022;36(2):361-368. doi:10.1038/s41433-021-01668-x
  11. Xu W, Gu S, Li W, Yin L. Knowledge, attitudes, and practices towards dry eye disease treatment among patients: a cross-sectional study. BMC Public Health. 2026;26:532. doi:10.1186/s12889-025-26151-0
Cory J. Lappin, OD, MS, FAAO
About Cory J. Lappin, OD, MS, FAAO

Dr. Cory J. Lappin is a native of New Philadelphia, Ohio and received his Bachelor of Science degree from Miami University, graduating Phi Beta Kappa with Honors with Distinction. He earned his Doctor of Optometry degree from The Ohio State University College of Optometry, where he concurrently completed his Master of Science degree in Vision Science. At the college he served as Class President and was a member of Beta Sigma Kappa Honor Society. Following graduation, Dr. Lappin continued his training by completing a residency in Ocular Disease at the renowned Cincinnati Eye Institute in Cincinnati, Ohio.

Dr. Lappin has been recognized for his clinical achievements, receiving the American Academy of Optometry Foundation Practice Excellence award. He has also been actively engaged in research, being selected to take part in the NIH/NEI T35 research training program and receiving the Vincent J. Ellerbrock Memorial Award in recognition of accomplishments in vision science research.

Dr. Lappin practices at Phoenix Eye Care and the Dry Eye Center of Arizona in Phoenix, Arizona, where he treats a wide variety of ocular diseases, with a particular interest in dry eye and ocular surface disease. He is a Fellow of the American Academy of Optometry, a member of the American Optometric Association, and serves on the Board of Directors for the Arizona Optometric Association. He is also a member of the Tear Film and Ocular Surface Society (TFOS) and volunteers with the Special Olympics Opening Eyes program.

Cory J. Lappin, OD, MS, FAAO
Jessilin Quint, OD, MS, MBA, FAAO
About Jessilin Quint, OD, MS, MBA, FAAO

Dr. Quint graduated from Baylor University with a Bachelor of Arts (BA) degree in Biology. She completed both Master in Business Administration (MBA) and a Master of Science (MS) in Molecular Biology degrees at West Texas A&M University. She graduated from Indiana University with a Doctorate of Optometry (OD) degree and completed a post-doctoral Residency in Ocular Disease and Trauma at the Illinois Eye Institute in Chicago.

She is a Fellow of the American Academy of Optometry and a Board-Certified Diplomate of the American Board of Optometry. She is an active volunteer, speaker, and author in many industry publications. Her passion for dry eye led her to pursue advanced dry eye training all over the United States, and she is excited to bring that skillset to Central Maine. Additionally, her extensive knowledge regarding Dry Eye Disease has also led her to consult for many international pharmaceutical and beauty companies.

Jessilin Quint, OD, MS, MBA, FAAO
Andrew Zagelbaum, OD
About Andrew Zagelbaum, OD

Andrew Zagelbaum, OD, was born and raised on Long Island, New York, and received his BA degree from Hunter College City University of New York in Manhattan. Growing up on Long Island, Dr. Zagelbaum spent more than 10 years working in eyecare prior to attending optometry school at the New England College of Optometry in Boston, Massachusetts.

Dr. Zagelbaum has spent time working with professional athletes across the National Football League as well as the National Hockey League, and has published research on peripheral awareness and reaction time in professional football players in the N.F.L.

After optometry school, Dr. Zagelbaum moved from the east coast to Phoenix, Arizona, where he worked at Phoenix Eye Care and the Dry Eye Center of Arizona. In October of 2025, Dr. Zagelbaum went on to purchase and take ownership of the Dry Eye Center of Arizona, moving the practice to Scottsdale, Arizona. Dr. Zagelbaum has now focused his practice solely on the diagnosis and treatment of dry eye and ocular surface disease.

Dr. Zagelbaum is a member of the American Optometric Association and sits on the board of directors for the Arizona Optometric Association. He also serves as a lecturer, consultant, and writer, advocating for dry eye patients and care.

Andrew Zagelbaum, OD
Mandy Rights, OD
About Mandy Rights, OD

Mandy Rights, OD is the founder of BRIGHT Eyes Dry Eye Center and Eye Spa, which blends eyecare and aesthetics with holistic wellness in a boutique and spa-like environment.

Dr. Rights earned her Bachelor of Science in Pre-Professional Biology and Chemistry from Appalachian State University. During her undergraduate education, she studied abroad while circumnavigating the globe on a ship—experiencing a diversity of cultures and healthcare approaches in numerous countries across four continents. She received her Doctor of Optometry (OD) degree from the Pennsylvania College of Optometry - Salus at Drexel University, and completed clinical rotations all across North Carolina.

Her unwavering dedication to understanding the complex disease of dry eye and advocacy for preventative eyecare has earned her recognition in the industry as a leader in ocular surface wellness. Dr. Rights’ passion for dry eye care stemmed from observing the increasing number of patients with this painful and life-changing condition, including herself. She has made it her mission to provide the most effective and advanced dry eye treatments in Western North Carolina.

Dr. Rights is a member of several optometric associations and an alum of the prestigious leadership programs led by the American Optometric Association and the North Carolina Optometric Society. She actively shares her expertise as an industry key opinion leader, consultant, public speaker, contributing writer, and content creator.

Dr. Rights has been featured in and written articles for numerous eyecare industry media publications—including Modern Optometry, Women in Optometry, Review of Optometric Business, and Eyecare Business magazines. She has also contributed eye health content to national and international media outlets—including Yahoo! Lifestyle, Healthline, PureWow, SheKnows, and BestLife—as well as a nationally syndicated radio show and podcasts.

In 2018, Dr. Rights was the recipient of the Transitions® Healthy Sight Ambassador Award (formerly known as the Brand Ambassador award) — celebrating an individual who best promotes healthy sight to their patients and local communities, championing the values and technologies of Transitions Optical.

In 2022, Dr. Rights was nominated to be one of the Most Influential Women in Optical by Vision Monday. She was honored with the Innovator Award, highlighting women who have initiated new products, programs, or ideas marking success in the optical industry.

Dr. Rights was among the first eye doctors in the country — and the first doctor in NC — to incorporate dynamic muscle stimulation technology (Lumenis OptiLIFT) for the treatment of dry eye through blink optimization. She is recognized as an industry-leader in the fields of dry eye, ocular aesthetics, and ocular wellness & longevity.

Mandy Rights, OD