Chad Fleming, OD
Dr. Fleming graduated from Northeastern State University Oklahoma College of Optometry in 2002. Upon graduating he went into private practice and is now CEO of a 9 doctor 5-location practice, Wichita Optometry, in Wichita, KS. Along with practicing optometry, Dr. Fleming has worked as a consultant for Rev360, illuma, Weave, JJVC, iMatrix, SolutionReach, AOAExcel, and he is the founder of OptometryCEO and Partners In Profit. He has been featured in numerous professional journals and The Wall Street Journal.
When Dr. Fleming is not involved in optometry, he spends time with his wife of 25 years and their 3 children.
Modernizing the Payment Process for Optometry Payments
As e-commerce continues to develop, eyecare providers should update their practice's payment methods to modernize the checkout process for patients.
Scheduling and Managing Patient No-Shows
Follow these steps to create a scheduling system that allows you to know when to add more doctors, whether or not to charge no-show fees, and when to change patient engagement protocols.
Key Performance Indicators and Data-Driven Decision Making
As a practice leader, accurate data is crucial in the decision-making process. Learn how to identify and track the four best KPIs for your particular practice.